FAQs
Are Hibase products suitable for vegetarians/vegans?
Yes, some of our products are suitable for vegetarians. Please check individual product labels or contact our customer service for specific dietary information.
Do Hibase products contain allergens like nuts or gluten?
Some of our products may contain allergens. Please refer to the product labels for detailed information on allergens. If you have specific concerns, feel free to contact our customer service.
Is Hibase a Halal-certified brand?
Yes, all Hibase products are proudly Halal-certified, ensuring our commitment to quality and inclusivity.
Can I customize the flavor of my beverages?
Absolutely! Hibase offers customization options. Contact our team for information on how we can tailor our products to suit your preferences or business needs.
Where can I purchase Hibase products?
You can contact our hotline at +016-8584 818 | +6012-5354 818.
Hibase products are available for purchase on our official website. You can also find our premium beverages at authorized retailers. Check our ‘Store Locator’ for more information.
What is the shelf life of Hibase products?
The shelf life varies for each product. Check the product packaging for the specific expiration date. Store our products in a cool, dry place for optimal freshness.
Does Hibase offer international shipping?
Yes, Hibase does offer international shipping to most countries. Enjoy the exquisite flavors of our chocolate, matcha, and dairy beverages delivered right to your doorstep, no matter where you are in the world. Please check with our customer service for more details.
How can I become a wholesale partner with Hibase?
If you’re interested in becoming a wholesale partner, please reach out to our sales team through the ‘Wholesale Inquiries’ section on our website. We’d love to discuss potential opportunities.
Does Hibase offer recipes or suggestions for using its products?
Yes, we regularly share recipes and suggestions on our Social Media such as Instagram and Tiktok. Discover new and creative ways to enjoy Hibase products.
